“We switched from spreadsheets and sticky notes to LML Repair Shops in a weekend. Tickets, parts, and customer texts are in one place now. My front desk isn't chasing me for status updates anymore.”
Built by people who run repair shops
All-in-one repair shop management software.
Run your whole repair shop from one platform. Ticketing, point of sale, inventory, buy/sell/trade, and customer communication — built for the way phone, computer, and small device repair shops actually run.
14-day free trial · no credit card to start
Run your whole repair shop from one platform. Ticketing, point of sale, inventory, buy/sell/trade, and customer communication — built for the way phone, computer, and small device repair shops actually run.
14-day free trial · no credit card to start
THE PROBLEM
Sound familiar?
If you run a repair shop, you've lived this. The work isn't the hard part — keeping track of it is.
Tickets in one app, parts in another
Your team checks three places to answer one customer question. That slows down the counter and creates mistakes.
Jobs slip through the cracks
A phone on the shelf with no status. A part you thought you had. A customer who never got a pickup text. It adds up.
You're doing admin instead of repairs
Copying notes between tools, chasing down techs for updates, and re-entering the same customer info eats your day.
The Solution
One system for the whole shop
Tickets, inventory, POS, and customer updates in one workflow. Less chaos at the counter. Fewer lost jobs. Built by people who still run repair shops.
SEE IT IN ACTION
Watch how your shop runs in LML
Tickets, inventory, payments, and customer updates — all from one dashboard your counter team can learn in a day.
HOW IT WORKS
Run your shop in 3 simple steps
From intake to payment, keep your workflow fast, clear, and consistent.
Step 1
Create Ticket
Capture customer details, device condition, issue notes, and intake checklist in seconds.
Step 2
Track Repair
Assign technicians, update status, track parts usage, and keep every job organized from one dashboard.
Step 3
Close and Get Paid
Generate invoice, process payment, and send customer pickup notifications without switching tools.
CORE FEATURES
Features you need to run a modern repair shop
Manage tickets, POS, customers, parts, and reporting from one platform built for repair businesses.
Built for repair shop workflows
From front-desk intake to technician updates and pickup, LML Repair Shops connects your whole team on one platform.
Tickets
Track every device from drop-off to pickup with live status, notes, and photos so your counter and techs always know where each job stands.
Bookings
Let customers schedule repair appointments online so your front desk spends less time on the phone and more time checking devices in at the counter.
Repairs
Build a device-to-model repair catalog with set prices so techs and counter staff quote consistently without guessing labor or parts on every job.
REPAIR SOLUTIONS
Shop software tuned for your repair niche. Pick yours below.
Auto Repair
Auto repair work orders, estimates, invoicing, and customer updates
Mobile Phone Repair
Screen, battery, camera, and charging port repairs
Tablet Repair
Tablet diagnostics and hardware repairs
Laptop Repair
Laptop hardware and software service
Computer Repair
Desktop and computer diagnostics, upgrades, and maintenance
Console Repair
PlayStation, Xbox, Nintendo repairs
Watch Repair
Smartwatch and wearable repairs
Headphones & Audio Repair
Headphones, earbuds, and audio accessory repairs
Camera Repair
Camera body and lens repairs
Drone Repair
Drone electronics and mechanical repairs
Appliance Repair
Washer, dryer, fridge, oven, and home appliance repairs
WHY CHOOSE US
Built for how repair shops actually run
Plain benefits for shop owners — no fluff, no fake stats.
Everything in one place
Tickets, POS, parts, and customers — no more tab switching.
- Repair tickets & status
- Inventory & parts
- Customer records
- Invoices & payments
- Team assignments
Straightforward pricing
Plans that match how repair shops actually grow.
- No per-user fees
- Monthly or yearly billing
- Free trial to test it
- Add locations as you scale
- Support when you need it
Fast to learn
Your counter staff can use it on day one.
- Simple intake flow
- Quick ticket updates
- Works on any device
- Onboarding help included
- Built for busy shops
REVIEWS
What repair shop owners are saying
Real feedback from phone, laptop, console, and device repair shops using LML Repair Shops.
“Online bookings alone paid for the software. Customers book screen repairs at night, we show up with the job already in the queue. Less phone tag, more bench time.”
“I run a laptop and Mac repair shop. Inventory tracking was our biggest headache — we were double-ordering parts constantly. Now I can see what's on hand before I promise a turnaround.”
PRICING
Plans that grow with your shop
Start with a portal on your site, add locations as you scale, or get a custom package with a full website built for you.
Starter
$59/store/mo
+$59 per additional location
Everything a single-location indie shop needs to run tickets, customers, and your public booking page — without ticket caps or surprise fees.
Start free trialShop
Most popular
$79/month
+$35 per additional location
Full platform for busy shops — loaners, bills, payroll, time clock, staff, and unlimited tickets. Add locations as you grow at a flat extra-location rate.
Start free trialCustom
Custom quote
White-glove onboarding, custom website, migrations from RepairDesk/RepairShopr, and tailored setup for larger rollouts.
Get a quoteBuilt in a real shop
We run LML Repair — not just software
LML Repair Shops comes from daily operations at our device repair business in Seattle. We built the platform, SOPs, and playbooks we use on the bench with real paying customers.
- •Software tested with real repair volume
- •Training and education from working operators
- •Systems proven on the front desk and the bench
Shop marketing
Marketing that helps your shop grow
Need more leads without living in ad dashboards? We run Google and Meta ads, create repair-focused content, and improve your website SEO — built for phone and device repair shops.
- •Paid ads management on Google and Meta
- •Content and videos for your brand
- •Website SEO for long-term local discovery
Shop owner community
Talk shop with other repair owners — not on Reddit
A private Q&A space for LML Repair Shops customers. Ask about parts vendors, pricing, tricky repairs, marketing, and day-to-day shop ops — and get answers from people who actually run benches and front desks.
- •Categories for parts, tech, pricing, marketing, and more
- •Upvotes, best answers, and reputation for helpful replies
- •Included with your LML Repair Shops account
Recent discussions
Shop Stories
First month doing $20k — what changed in our shop
18
Nina K.ScreenSavers Seattle1 answerOpen
Software & Tools
Spreadsheet vs POS — when did you finally switch?
11
Tyler B.Brooks Device Repair2 answersAnswered
Marketing & Reviews
What's working for Google reviews in 2025 for small cell shops?
7
Aisha P.QuickCharge Cell Repair1 answerOpen
LML REPAIR SHOPS BLOG
Useful to read
Latest articles from the LML Repair Shops blog
Mail-In Repairs vs Walk-Ins: How to Price and Prioritize Each
Explore the pros and cons of mail-in vs walk-in repairs and learn how to price each effectively for your repair shop.
What Repair Shop Owners Should Track Weekly (Instead of Obsessing Over Vanity Metrics)
Practical guide for repair shop owners on what repair shop owners should track weekly (instead of obsessing over vanity metrics) — workflows, metrics, and communication that protect profit.
Local SEO for Laptop Repair Shops: Service Pages That Rank and Convert
Learn how to optimize service pages for local SEO to attract more customers to your laptop repair shop. Practical tips for repair shop owners.
Ready to get your shop organized?
Try it free for 14 days. See if it fits how you actually work at the counter.
Start Free TrialBuilt by repair shop owners
Contact
Questions? Talk to our team
Whether you want to start a free trial, help getting started, or answers about pricing and features — send us a message. We typically respond within 24–48 hours.
- •Trial signups and product questions
- •Support for shops already on the platform
- •Partnership and marketing inquiries
Referrals
Share LML Repair Shops, earn $50
Know another shop owner who needs better systems? Refer them to LML Repair Shops. When they start with your code and activate a paid plan, you earn $50 cash.
- •$50 cash per paid referral
- •Easy to share with shop owners you trust
- •Tracked in your dashboard from trial to paid